Customer feedback for small businesses

Know what your customers want. Tell them when it's done.

Tellsie gives your customers one place to suggest and vote on ideas, gives you a ranked list to decide from, and emails everyone who asked the day it ships.

No card needed. Your board is live in minutes.

HHarbor BikesFeedbackShipped

What should Harbor Bikes do next?

41Text me when my bike is readyIn progress
33Book repairs onlinePlanned
19Gift cards for tune-upsUnder review
Your ideaLoaner bikes during repairsAlready suggested: Book repairs online · 33 votes

Requests arrive by email, DM and in person. Tellsie puts them in one list and closes the loop.

01 · Collect

Every request in one place

A feedback board that looks like part of your site. Customers suggest ideas and vote on what's already there.

  • Only an email to take part
  • Similar ideas shown before posting
  • Add ideas you heard by email or phone
02 · Decide

Count, don't guess

One ranked list of what people want most, with the customers behind every vote.

  • Inbox for new ideas and comments
  • Duplicates merged without double counting
  • Statuses from Under review to Shipped
03 · Close the loop

Everyone who asked hears back

When an idea moves, its voters get an email. When it ships, a post for your Shipped page is written for you to approve.

  • Planned, In progress and Shipped emails
  • Shipped post drafted for you
  • One-click unsubscribe, always

The moment that earns loyalty

“You asked, we built it.” Sent to every voter, without a spreadsheet.

Telling each person who asked that their idea shipped is the step that usually gets skipped. Tellsie remembers who voted for what, so approving one Shipped post emails all of them, in your brand.

Harbor Bikes <ideas@tellsie.com>
To: dana@rosewood.bakery
Shipped: Text me when my bike is ready

You asked, Harbor Bikes shipped it

“Text me when my bike is ready”, the idea you voted for, has shipped.

See what's new

Stop emails about this idea · Stop all emails from Harbor Bikes

Everything a small business needs, nothing it doesn't

Your brand, your address

Your logo, colors, font and theme, on feedback.yourbusiness.com with HTTPS set up for you (Pro).

Voting with just an email

No accounts or passwords for customers. A one-tap link confirms the email, and later votes on that device need nothing.

Similar ideas as they type

Before someone posts a duplicate, Tellsie shows ideas that look the same and offers “Vote for it instead.”

Duplicates merged, nobody counted twice

Likely duplicates are flagged for you. Merge in one click, and undo it if you change your mind.

Requests from email and calls

Add an idea you heard about and the people who asked. Their votes count right away.

A Shipped page, if you want one

Show customers what you built from their feedback, or keep it to the board. Your choice.

Private boards

Share a board only with invited customers or a whole company's domain, like a beta group (Pro).

Emails voters actually want

Updates only about ideas they voted for, at most one a day per idea, with one-click unsubscribe.

Integrations

Hand the best ideas to whoever builds them

Tellsie works on its own. If you build with AI agents in Gaitro, send a request there in one click and its status on your board follows along as it's built.

See integrations →

GaitroWorks with your Gaitro account

Send to Gaitro → an agent builds it → the request shows Shipped and your voters hear about it.

Coming next: Slack, GitHub Issues, Linear and webhooks.

Two flat plans

No per-seat or per-voter charges. Every trial starts on Pro for 14 days.

Standard

$19 /mo, or $15/mo billed yearly

One board, three team members and the whole feedback loop: voting, Shipped page, voter emails, duplicate detection and integrations.

Pro

$49 /mo, or $39/mo billed yearly

Your own subdomain, no Tellsie badge, private boards, up to 5 boards, unlimited team, wordmark, custom font and CSS.

Start listening in ten minutes

Set up your board, share the link, and see what your customers ask for first.

Start your 14-day trial